A Comprehensive Guide to HDintranet Login

HDintranet is the internal intranet portal used by employees of Heartland Dental. As an essential tool for internal communication and access to resources, understanding how to log in to HDintranet is important.

In this in-depth guide, we’ll explore everything you need to know about HDintranet login. We’ll cover the login process step-by-step, explain how to recover your password, discuss HDintranet’s key features and functionality, and answer common frequently asked questions. By the end, you’ll have a solid understanding of this important system and feel confident accessing it.

Logging into HDintranet

To access HDintranet, you first need to log in with your unique employee credentials. Here are the simple steps:

  1. Open your web browser and go to https://portal.heartland.us/
  2. Enter your Heartland Dental employee ID number in the “Username” field
  3. Enter your password in the “Password” field
  4. Click the “Log In” button

That’s it! You’ll then be taken to your personalized HDintranet homepage where you can access tools and resources.

Recovering a Lost Password

If you happen to forget your password, don’t worry – recovering it is straightforward:

  1. Go to the HDintranet login page at https://portal.heartland.us/
  2. Click the “Forgot Password?” link underneath the login fields
  3. Enter your employee ID numberlast name, and the last 4 digits of your SSN
  4. Click “Submit”
  5. You’ll receive an email containing a link to reset your password
  6. Click the link and enter a new password
  7. Login with your new password

In rare cases if you don’t receive the reset email, contact the IT support team for assistance.

Overview of HDintranet Features

Once logged in, HDintranet gives you access to a wealth of tools and resources to support your work. Here are some of the main features:

  • Communications – View company news, announcements, and important messages from leadership.
  • Training Resources – Access online trainings, courses, tutorials, and certification materials.
  • Employee Directory – Search the full employee roster to easily contact coworkers.
  • Document Library – Store, search, and access common documents, forms, manuals, and more.
  • Benefits Information – View details on insurance plans, retirement accounts, paid time off, and other benefits.
  • Job Postings – Stay aware of current openings that you or coworkers could apply for internally.
  • Webmail Access – Use the links to easily access your Heartland Dental email account.

With all essential tools in one centralized place, HDintranet streamlines your daily work. Be sure to check it regularly for the latest updates and resources.

Key Takeaways

To summarize some of the most important topics covered:

  • Login by visiting https://portal.heartland.us/ and entering your Employee ID and password.
  • If you forget your password, click “Forgot Password?” and follow the reset steps.
  • HDintranet centralizes company communications, training, documents, benefits info, and more.
  • Regularly check for announcements, access resources, and stay informed using the intranet portal.
  • With the simple login process, HDintranet is easily accessible anytime you need support at work.


Here are some frequently asked questions about HDintranet login:

Q: What if I have trouble logging in?

A: First double check your credentials are correct. If still no luck, contact the IT Support team at 217-540-6090 for assistance.

Q: Is there a mobile app for HDintranet?

A: No, HDintranet does not have a dedicated app. However, you can access it through any mobile browser.

Q: How do I update my profile or contact info?

A: Once logged in, click your name in the top right and select “Profile.” Here you can edit details like name, phone number, personal photo, and more.

Q: What if I change departments or locations?

A: Inform your new manager and HR so they can update your profile in HDintranet with the correct team and office details.

Q: How do I recover my ID number if I forget it?

A: Reach out to your local HR representative, who can look up your number based on your name and other identifying information.

Q: Is there a training module on how to use HDintranet?

A: Yes, new hires should complete the introductory “HDintranet Overview” module during orientation to learn the basics.

Q: How do I submit a ticket for IT support?

A: Click the “Support” link at the top right once logged in. This will take you to the ticketing system portal.

I hope this extended guide has provided you with a clear understanding of HDintranet login and how to best utilize this important intranet platform. Let me know if any part needs further explanation.

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